August 2009:

Aug 5: Tom Mazza's 1-day Reservation Training Program

"Selling MORE limousine service"

Newark, NJ

10 am to 5 pm

 

Call 215-973-8201 or email tommazza@aol.com to register today, only $249 per person, lunch included.

 

Turning every call into a "selling" opportunity
Asking the right questions
Incorporating the "compelling reasons to book"
ABC: Always be closing!
Selling your network
Turning "How much" calls into sales

 

This program is designed for trainers, managers, or the front line employee who SELLS trips every day.
 
Presented by Tom Mazza, the limousine industry's top trainer

 

Dear Colleague,

I recently was part of an experiment. Thirteen excellent limousine companies were called in a single afternoon, June 17th,  by a "Bill" from New York City". He told all 13 reservations agents that he was moving to their city and was a busy traveler with more than 100 trips per year. All 13 agents were polite and professional but NONE of them asked "Bill" for his full contact information. NOT A SINGLE COMPANY COULD FOLLOW UP ON A POTENTIAL ELITE CLIENT.

How would YOUR company have handled "Bill"? If you are 100% certain that you would have captured Bill's information then your staff may need no further training. Company after company wants advice from TMC on hiring an outside sales superstar, but you may be losing valuable leads from your own "inside"  staff.
 
I am going to offer the least expensive training day in TMC history on August 5th in Newark, NJ. NO ONE WILL LEAVE THAT SEMINAR WONDERING HOW TO HANDLE "Bill" in the future.  Please consider sending a representative.